To our dearest customers and friends:
As we all are well-aware, CODVID-19, also known as Corona Virus, has became a challenge and health concern to majority of the world.
The health and safety of our customers and staff members is always our first priority. We have been closely monitoring the situation and we will keep responding and reacting according to the rapid changing environment.
We strictly follow the instruction of WHO and Australian's Chief Medical Officer.
Here are the actions we will take to take responsible to our customers and staff members, and do our best to build a safer and better shopping environment:
1. Orders will be shipped out in 1-3 business days after we received the order, instead of 1-5 business days. (Transfer orders will be contacted). FREE DOMESTIC SHIPPING ON ALL ORDERS.You can now enjoy a more efficient and cost-friendly shopping from home.
2. Showroom will be closed temporarily as we will be practicing social distance. However, you can make an appointment for personal shopping and order pick up by DM or send us an email. We will open for you in the best hygiene environment as possible by increasing disinfection cleaning, including air, floor, and all products.
3. All items will be disinfected by professional anti-bacterial disinfectant cleaning spray before shipping out.
4. Train staff members about best hygiene practice on social distance, washing hands before and after each interactions.
We will make it through together. As a shop, as a friend, as a human being, we wish everyone to stay healthy and safe. It's a challenge to all of us but we are confident that the end of the tunnel light is coming through very soon.
From team MAILLOT.